Instalily Privacy Policy

At Instalily, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our Services.

1. Information We Collect

Instalily collects the following personal information from its customers (i.e., merchants) and shoppers using the AI Shopping Assistant.

Merchant and User Details

  • Store Hash, Store Website URL, User email: Used for identifying a user for the specific store and configuring analytics reports.
  • Product Catalog Information, Descriptions, Pricing : Used to surface relevant product discovery options for storefront shoppers.
  • Store Pages Content : Used to help answer relevant FAQ options for storefront shoppers.
  • Browser Cookies : Used to find current customer information and obtain personalized product and order information.
  • Conversational History : Stored for feedback and documentation to improve our assistant.

2. How We Use Your Information

  • Provide, maintain, and improve our Services.
  • Process transactions and send related information.
  • Communicate with you, including sending updates, security alerts, and support messages.
  • Analyze usage and activity trends to improve our Services.
  • Personalize your experience and deliver relevant content and advertisements.

3. Sharing Your Information

Instalily does not share any data gathered through search usage or any other information shared by the customers. Data collected from one store is not shared with another.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

Accessing, Updating, or Deleting Your Information: You have the right to access, update, or delete your personal information.

6. Data Retention

Store products and pages data are retained for customer service for the AI Shopping assistant. After uninstalling the application, the data will be automatically deleted. No shopper IP address is stored and identifiable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the Services after the changes take effect signifies your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or our handling of your data, please contact us at:

433 Broadway, New York, NY 10013

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